Data Deletion Instructions

Last updated: January 22, 2026

At ItqanLand, we respect your privacy and give you full control over your personal data. This page explains how you can request deletion of your account and associated information.

Quick Overview

You have three ways to delete your data:

  1. Self-service deletion in the app (fastest, instant)
  2. Email request (if app deletion isn't available)
  3. Revoke Facebook access (stops app from accessing Facebook data)

Method 1: Self-Service App Deletion (Recommended)

πŸ”§ Delete via App Settings

  1. Log in to your ItqanLand account
  2. Go to Account Settings or Profile
  3. Look for "Delete Account" button
  4. Read the confirmation message (explains what will be deleted)
  5. Confirm deletion

What happens: Your account is deleted immediately. We remove your profile, authentication identifiers, session tokens, and user-generated content from our active systems.

Timeline: Instant. You will be logged out and your data removed from active services within minutes.

Method 2: Email Deletion Request

πŸ“§ Request Deletion by Email

Send an email to:

To: support@itqanland.com
Subject: Data Deletion Request

Email Content (include):

Example:

Subject: Data Deletion Request

I am requesting the deletion of my ItqanLand account and all associated personal data.

Email: john@example.com
Name: John Smith

Please confirm once deletion is complete.
⏱️ Timeline: We will respond within 24 hours to confirm receipt, and complete deletion within 30 days. Most deletions are processed within 3–7 business days.

Method 3: Revoke Facebook Access

πŸ” Remove ItqanLand from Facebook

If you connected your account via Facebook Login:

  1. Go to Facebook Settings
  2. Select Apps and Websites β†’ Active
  3. Find ItqanLand and click Remove
  4. Confirm removal

What this does: Stops ItqanLand from accessing your Facebook data. However, your app account still exists in our system. For full deletion, also email us (Method 2) or use app deletion (Method 1).

What Gets Deleted

When you request deletion, we remove:

What we might retain:

⚠️ Note: Deletion is permanent. We cannot recover your data after deletion. If you only want to pause using ItqanLand, consider deactivating your account instead (if available).

Frequently Asked Questions

How long does deletion take?

Self-service: Immediate (minutes). Email request: 3–30 days. Facebook revocation: Immediate, but you must also request app deletion separately.

Can I download my data before deleting?

Not yet, but you can request a data export by emailing support@itqanland.com with the subject "Data Export Request." We will provide your data in a standard format within 14 days.

Will my account be searchable after deletion?

No. Your profile will be removed from the app. Search results, friend lists, and public profiles will no longer show your account.

Do you delete data from backups?

Backups are not immediately deleted but are overwritten on their normal rotation schedule (typically 30–90 days). Archived backups follow legal retention requirements.

What if I change my mind?

Once deleted, your data cannot be recovered. You can create a new account, but your old account and data are permanently gone. We recommend keeping a personal backup if you need your data.

Do you comply with GDPR / CCPA / local laws?

Yes. Deletion requests are honored under applicable privacy laws. We comply with GDPR (EU), CCPA (California), and similar regulations. If you have legal privacy rights, we respect them.

How do I verify deletion was successful?

For email requests, we will send confirmation. You can try logging in after the timelineβ€”your account should not exist. For app-based deletion, you are logged out immediately.

Need Help?

If you encounter issues or have questions about deletion, contact us:

Email: support@itqanland.com
Subject Line: Data Deletion Help
Response Time: Within 24 hours

Facebook Data Deletion Callback

For Facebook compliance: This page serves as our Data Deletion Callback URL. When you revoke ItqanLand on Facebook, we will delete your Facebook-linked data upon your request or app-side deletion. For automated/API-based requests to https://itqanland.com/data-deletion, include your email address and Facebook UID; we will respond with confirmation of deletion within 24 hours.